About CMP Billing

The CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. Billing Module is the process by which CMP creates invoices and other supporting information and generates the data used to format customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. bills. The CMP convergent billing The CMP Billing Module can create a single converged bill from multiple service types, such as fixed line, mobile and broadband. These services are typically represented as individual subscriptions in CMP, which can be grouped under a single customer structure, allowing all charges to be consolidated into one or more invoices as required. engine generates customer invoices for accounting purposes, which are posted to the sales ledger. Applicable tax is applied to the calculated charges. The billing controls attached to a customer agreement In the Cloud Monetisation Platform, the entity that holds the instructions for generating the bills for one or more subscriptions. including the addresses and how often the bill is generated. determine the eligibility for billing in each invoice production run.

CMP handles a number of different charge types that cater for many types of service:

• One-off charges – Any one-off charge to be billed to the customer. These can be applied at any level of the customer hierarchy.
• Periodic charges – Recurring charges covering a configurable period. Periodic charges can be billed in advance or arrears. Charges for partial periods can be pro-rated. These charges can be applied at any level of the customer hierarchy.

• Unit-based charges – Driven by rated usage The consumption of services, for example a subscriber using call minutes. that has been loaded. These charges are always generated at the subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription level.

  Rated usage charges are loaded by the Rated Usage job.

• External calculated charges – Driven by charge records that have been loaded.

  Externally calculated non-usage charges are loaded by the Rated Charge job.

• Adjustments – A mechanism to apply an ad hoc credit or charge to an account In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices.. Adjustments provide the functionality to apply a goodwill credit or reverse an incorrect charge from a previous bill. Adjustments are raised at the Account level, and can either form part of the next cyclical bill or be applied independently to trigger an ad hoc bill or credit note.

Invoice data can also be extracted and transmitted to CXP Customer Experience Platform, or CXP, is MDS Global's self-service app that allows business customers to manage their own accounts and subscriptions. (previously known as Spend Analyser An MDS Global product - a billing analytics tool. This has been replaced by CXP, MDS Global's self-care app.), allowing customers to view and analyse their invoices online.

A statement of account A statement of account supplements an invoice showing balance information and the total amount due to be paid. The statement includes any balance brought forward, transactions since the last statement and the new invoice(s) from the latest invoice run. and itemised bills An itemised bill contains a full list of the usage units (calls, data, messaging and others) associated with an invoice. To determine whether an itemised bill is required, Invoice Print uses the Billing Media,Detail bill to Address settings, and the presence of an itemised billing service on the subscription. Regardless of this setting, all units for all subscriptions are copied from CMP to the JSON file. However, subscriptions that do not require an itemised bill are flagged accordingly. can also be optionally produced by the Billing module. Both typically form part of the core bill data output. For complex customer structures they can be separated and sent to different departments within an organisation.

Customer billing is typically executed daily but can be scheduled according to operational requirements. The CMP Billing process comprises the following jobs:

• Invoice Production
• Statement Production
• Bill Print
• Invoice Posting
• General Ledger
• Usage Archiving

For more information see the CMP Batch Job and JSON JavaScript Object Notation. JSON is a lightweight format for storing and transporting data, often used when data is sent from a server to a web page. Schemas Guide.

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